Return and exchange
Returns of eligible products purchased on Ambhsha.com must be sent by mail. Within 14 days, items must be returned in accordance with the guidelines stated below. From the date of delivery to the return address of Ambhsha (given on request).
To be eligible for a refund, returned items must meet the following criteria:
- All items must be in their original packaging and include the original tags. We will not accept merchandise that has been worn, used, altered, or damaged.
- Items that are made-to-order, DIY, or personalized are final sale and cannot be returned.
- Candles cannot be returned nor exchanged.
- Any shipping fees paid at the time of purchase are non-refundable.
In the case that return packages are lost, stolen, or mistreated, Ambhsha will not be held liable for refund or compensation.
Merchandise that is returned to the warehouse by mail will be handled within 7-10 business days of receipt. When the return is complete, you will receive an email confirmation. Refunds will be made to the original payment method.
Ambhsha.com does not allow exchanges for returned items at this time. We recommend that you return the item you wish to exchange for a refund and place a new order on Ambhsha.com, following the applicable terms and recommendations indicated above. Please keep in mind that new orders are subject to product availability.